PRIVACY AND COOKIES

 

PRIVACY & COOKIES

KORUSKOREA Co.Ltd respect your concerns about privacy. This Privacy Policy applies to personal information we collect on this website. KORUSKOREA Co.Ltd is responsible for this website.

The Privacy Policy describes the types of personal information we collect on this site, how we may use that information and with whom we may share it. The notice also describes the measures we take to protect the security of the personal information. We also tell you how you can reach us to ask us to (i) access, change or not use the personal information you have provided to us, (ii) withdraw any consent you previously provided to us, (iii) tell us to refrain from communicating with you about our products or services, and (iv) answer any questions you may have about our privacy practices.

INFORMATION WE COLLECT AND HOW WE USE IT

Individuals may choose to provide personal information (including your name, gender, contact details such as your phone number, email address and payment information) through this website. Here are the ways you may provide the information and the types of information you may submit. We also tell you how we may use the information. Your provision of information is voluntary. However, if you choose not to provide information as requested, we may not be able to supply you with products or services as applicable.

This information allows us to:

• Ensure delivery of purchase is sent to the right person.
• Update you about order details, issues and other important order information via email.
• Keep you up to date on new product releases, services, promotions and information via email. We will only send marketing material to you with your consent. You are able to withdraw your consent at any time.
• Detect and prevent fraudulent activities that are harmful to yourself or KORUSKOREA Co.Ltd.
• Send location and previous purchase-relevant marketing material.
• Payment information helps us to process payment for items bought.
• Process refunds for returns.
• Efficiently provide customer service to your shopping experience, queries and concerns.
• Your device and IP address are noted in order for us to direct you to the most suitable language, currency, and product availability of the website.

OUR WEBSITE

Shopping You may be able to purchase products on this website. To process your purchase, we ask for information such as your name, billing and shipping address, telephone number, email address and payment card information. We use this information to process your purchase, confirm your order and deliver the items to you. If you give us permission, we also may use your contact information to communicate with you about our products, services and promotions.

MY ACCOUNT

You may be able to register to create an account on this website. To do so, we ask for information such as your name and email address. Through the “my account” feature, you can store shipping information so you won’t have to enter it again when you make another purchase on this site.

SURVEYS, SWEEPSTAKES AND PROMOTIONS

On this website, you may be able to participate in surveys, sweepstakes and other promotions. If you choose to participate in these promotions, we may ask you for information such as your name, email address, postal address and telephone number. We use the information you provided to administer our contests, sweepstakes and other promotions. We also may use the information to communicate with you about our products, services and promotions, but only if you have given us your consent to do so.

ELECTRONIC NEWSLETTERS

You may be able to sign up on this site to receive electronic newsletters and promotional emails from KORUSKOREA Co.Ltd Company Limited, including new ideas, special offers and event information. To sign up, we may ask you for information such as your name, email address, postal address, telephone number, age, gender, shopping preferences and email preferences. We use this information to send you communications about our products and services, invitations to specials sales and events at Stores located near you, and notices of new arrivals. We also use this information to tailor our newsletters to reflect your preferences and use MailChimp to store information. You can at any time use “my account” feature to opt out of receiving marketing emails. There is no charge to you to unsubscribe.

CONTACT US

If you communicate with us through the “Contact Us” link on this site (mobile version), we may ask you for information such as your name, email address, zip code and telephone number. We use this information to respond to and communicate with you about your questions and comments.

OTHER SITE FEATURES

We offer visitors to this website various features for their information and enjoyment, which we may change from time to time. We may ask you to submit certain personal information so we can provide you with these features and send you communications about our products, services and promotions.

INFORMATION WE COLLECTED BY AUTOMATED MEANS

We obtain certain information by automated means when you visit our website, such as the IP address of the device you use to connect to the Internet and the pages accessed. By collecting this information, we learn how to best tailor our website to our visitors and understand what products and services you might prefer. We collect this information through various means, such as “cookies” and “web beacons.”

COOKIES

“Cookies” are used on this website. Cookies are bits of text that are placed on your computer’s hard drive when you visit certain websites. Cookies may enhance your online experience by saving your preferences while you are visiting a particular site. We use cookies, for example, to preserve the contents of your virtual shopping cart between visits. We also use cookies to measure activity on the site and determine which areas and features of the site are the most popular.

Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie and how to disable existing cookies. Without cookies, however, you may not be able to take full advantage of all our site features.

WEB BEACONS

Certain pages on this website contain “web beacons” (also known as Internet tags, pixel tags and clear GIFs). Web beacons are used for internal purposes, such as to obtain the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, and the type of browser used to view the page. We also retain service providers who use web beacons to assess the effectiveness of our email communications and learn what pages our visitors viewed.

OTHER WAYS WE COLLECT PERSONAL INFORMATION

In addition to the ways we collect information about you described above, we also may obtain information about information from third parties. We may use your personal information to provide you with products or services you request, enhance your shopping experience and communicate with you about our products, services and promotions. In addition, we may use your personal information for internal purposes, such as fraud and theft prevention, accident reporting, development and administration of our sites and Stores, data analytics, and compliance with our legal obligations, policies and procedures.

Information We Share

We will never sell any of your personal data to third parties or otherwise disclose personal information about our customers, except as described here. We may share the personal information you provide to us with our group companies, affiliates worldwide, and business partners for the purposes described in this Privacy Policy. We also may share the information with our service providers who perform services on our behalf based on our instructions. These service providers are not authorised by us to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements. Payment service providers, warehouses, employees and courier companies need certain information shared in order to get orders to you. Marketing agencies, advertising partners, website hosts, law enforcement and credit reference agencies are used to help with business at KORUSKOREA Co.Ltd and to prevent and deal with fraud issues. Anonymous information about you may be shared with third parties for the purpose of analytics, none of this data will be used to identify you. We also may disclose information about you (i) if we are required to do so by law or legal process (such as a court order), (ii) in response to a request by law enforcement authorities, or (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity. We also reserve the right to transfer personal information we have about you in the event we sell or transfer all or a portion of our business or assets. Should such a sale or transfer occur, we will use reasonable efforts to direct the transferee to use personal information you have provided to us in a manner that is consistent with our Privacy Policy. Following such a sale or transfer, you may contact the entity to which we transferred your personal information with any inquiries concerning the processing of that information.

LINKS TO OTHER SITES

This website may contain links to other sites for your convenience and information. These sites may be operated by companies not affiliated with KORUSKOREA Co.Ltd. Linked sites may have their own privacy policies, which we strongly suggest you review if you visit any linked websites. We are not responsible for the content of any websites that are not affiliated with KORUSKOREA Co.Ltd, any use of those sites, or the privacy practices of those sites.

TRANSFER OF PERSONAL INFORMATION TO OTHER COUNTRIES

We may transfer the personal information we collect about you to countries other than the country in which you originally provided it; these countries include but are not limited to South Korea. These countries may not have the same data protection laws as the country in which you provided the information. When we transfer your information to other countries, we will protect that information as described in this Privacy Policy.

ACCESS AND CORRECTION

Subject to applicable law, we provide you with access to personal information we have retained about you and the ability to review, correct, update, block or delete the information where it is inaccurate. Subject to applicable law, we may limit or deny access to personal information where providing such access is unreasonably burdensome or expensive under the circumstances.

UPDATES TO OUR PRIVACY POLICY

This Privacy Policy may be updated periodically and without prior notice to you to reflect changes in our personal information practices or relevant laws. We will post a prominent notice on the site to notify you of any significant changes to our Privacy Policy and indicate at the top of the notice when it was updated.

HOW TO CONTACT US

If you have any questions or comments about this Privacy Policy, or if you would like us to make a complaint about the manner in which your personal information has been collected or handled by KORUSKOREA Co.Ltd, please contact us as indicated below. KORUSKOREA Co.Ltd will give due consideration and respond as appropriate to any question or complaint:

#306 Daewoo Frontier Valley I, 16-25, Dongbaekjungang-ro 16beon-gil, Giheung-gu Yong In, Gyeonggi-do, 17015 Korea

Email us at: overseas@koruskorea.com

Last updated: Nov 2020

TERMS AND CONDITIONS

 

TERMS OF USE

Please carefully read the following Terms of Use before using this Web Site (the “Site”). By accessing this Site, you agree to be bound by these Terms of Use. These Terms of Use may be updated from time to time. Accordingly, you should check the date of the Terms of Use (which appear at the end of this document) and review any changes since the last version. If at any time you do not agree to these Terms of Use, please do not use this Site.

This Site is operated by KORUSKOREA Co.Ltd. Throughout the Site, the terms “we”, “us” and “our” refer to the koruskorea crew. The koruskorea crew offers this Site, including all information, tools and services available from this Site, to you, the user, conditioned upon your acceptance of all the terms, conditions, policies and notices stated here. Your continued use of this Site constitutes your agreement to these Terms of Use. ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION ON THIS SITE

We are not responsible if information made available on this Site is not accurate, complete or current. The material on this Site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this Site is at your own risk. This Site may contain certain historical information. Historical information necessarily is not current and is provided for your reference only. We reserve the right to modify the contents of this Site at any time, but we have no obligation to update any information on the Site. You agree that it is your responsibility to monitor changes to the Site.

ORDERS, PROHIBITION ON RESELLING, AND PRICE

The information on this Site does not constitute a binding offer to sell products described on the Site or to make such products available in your area. We reserve the right at any time after receipt of your order to accept or decline your order, or any portion thereof, in our sole discretion, even after your receipt of an order confirmation or after your credit card has been charged. You may not purchase any item from this Site for resale by you or any other person, and you may not resell any item purchased from this Site. By placing your order, you certify that you are purchasing products for personal use only and not for resale. We reserve the right to refuse orders for any reason without explanation. The prices displayed on the Site are based in Hong Kong dollars, with translation to local currencies for reference purposes only. In the event a product is listed at an incorrect price, we have the right to refuse or cancel orders placed for the product listed at the incorrect price, regardless of whether the order has been confirmed or your credit card has been charged. If your credit card has already been charged for the purchase and your order is cancelled, we will issue a credit to your credit card account.

PRODUCT INFORMATION

Select product can be found in our full price stores while supplies last. In some cases, merchandise displayed for sale on the Site may not be available in stores. The particular technical specifications and settings of your computer and its display could affect the accuracy of its display of the colors of products offered on the Site.

USE OF MATERIAL ON THE SITE

All content on this Site (including, without limitation, text, design, graphics, logos, icons, images, audio clips, downloads, interfaces, code and software, as well as the selection and arrangement thereof), is the exclusive property of and owned by KORUSKOREA Co.Ltd, its licensors or its content providers and is protected by copyright, trademark and other applicable laws. You may access, copy, download and print the material contained on the Site for your personal and non-commercial use, provided you do not modify or delete any copyright, trademark or other proprietary notice that appears on the material you access, copy, download or print. Except to the extent,KORUSKOREA Co.Ltd is prohibited by law from limiting your rights to do so, any other use of content on the Site, including but not limited to the modification, distribution, transmission, performance, broadcast, publication, uploading, licensing, reverse engineering, transfer or sale of, or the creation of derivative works from, any material, information, software, products or services obtained from the Site, or use of the Site for purposes competitive toKORUSKOREA Co.Ltd, is expressly prohibited. KORUSKOREA Co.Ltd reserves the right to refuse or cancel any person’s registration for this Site, remove any person from this Site or prohibit any person from using this Site for any reason whatsoever. KORUSKOREA Co.Ltd, or its licensors or content providers, retain full and complete title to the material provided on the Site, including all associated intellectual property rights, and provide this material to you under a license that is revocable at any time in KORUSKOREA Co.Ltd’s sole discretion. We neither warrants nor represents that your use of materials on this Site will not infringe rights of third parties not affiliated with KORUSKOREA Co.Ltd. You may not use contact information provided on the Site for unauthorized purposes, including marketing.

You may not use any hardware or software intended to damage or interfere with the proper working of the Site or to surreptitiously intercept any system, data or personal information from the Site. You agree not to interrupt or attempt to interrupt the operation of the Site in any way. KORUSKOREA Co.Ltd reserves the right, in its sole discretion, to limit or terminate your access to or use of the Site at any time without notice. You are personally liable for any orders that you place or charges or other liabilities that you incur prior to termination. Termination of your access or use will not waive or affect any other right or relief to which KORUSKOREA Co.Ltd may be entitled, at law or in equity.

MATERIAL YOU SUBMIT

You acknowledge that you are responsible for any material you may submit via the Site, including the legality, reliability, appropriateness, originality and copyright of any such material. You may not upload to, distribute or otherwise publish through this Site any content that (i) is false, fraudulent, libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, infringing on intellectual property rights, abusive, illegal or otherwise objectionable; (ii) may constitute or encourage a criminal offense, violate the rights of any party or otherwise give rise to liability or violate any law; or (iii) may contain software viruses, political campaigning, chain letters, mass mailings, or any form of spam. You may not use a false email address or other identifying information, impersonate any person or entity or otherwise mislead as to the origin of any content. You may not upload commercial content onto the Site.

If you do submit material, and unless we indicate otherwise, you expressly grant KORUSKOREA Co.Ltd and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute and display such material throughout the world in any media. You grant KORUSKOREA Co.Ltd and its affiliates the right to use the name you submit in connection with such material, if they so choose. All personal information provided via this Site will be handled in accordance with the Site’s online Privacy Policy. You represent and warrant that you own or otherwise control all the rights to the content you post; that the content is accurate; that use of the content you supply does not violate any provision herein and will not cause injury to any person or entity; and that you will compensate KORUSKOREA Co.Ltd for all claims resulting from content you supply other than to the extent any claims are due to the acts or omissions of KORUSKOREA Co.Ltd.

CONDUCT ON THE SITE

Some features that may be available on this Site require registration. By registering at and in consideration of your use of the Site you agree to provide true, accurate, current and complete information about yourself.

Some features on this Site require use of a password. You are responsible for protecting your password. You agree that you will be responsible for any and all statements made, and acts or omissions that occur, through the use of your password, except where KORUSKOREA Co.Ltd’s acts or omissions resulted in someone other than you using your password without authorization. If you have any reason to believe or become aware of any loss, theft or unauthorized use of your password, notify KORUSKOREA Co.Ltd immediately. We may assume that any communications KORUSKOREA Co.Ltd receives under your password have been made by you unless we receive notice otherwise.

You or third parties acting on your behalf are not allowed to frame this Site or use our proprietary marks as meta tags, without our written consent. You may not use frames or utilize framing techniques or technology to enclose any content included on the Site without KORUSKOREA Co.Ltd’s express written consent. Further, you may not utilize any site content in any meta tags or any other “hidden text” techniques or technologies without KORUSKOREA Co.Ltd’s express written consent.

CUSTOMS DUTIES & TAXES

Those ordered products for shipment to countries outside of R.O.K(Republic of Korea)may be subject to customs duties, taxes and fees levied by the destination country, which are not included in the price of the products. The purchaser of the shipment will be the importer of record in the destination country and is responsible for all the said customs duties, taxes and fees. KORUSKOREA Co.Ltd has no control over these charges and does not assume responsibility for the ordered products meeting local customs laws and/or duties and taxes. You may view an estimate of these fees in the Order Details of your Shopping Cart and during Checkout.

Regarding the delivery, you authorize KORUSKOREA Co.Ltd to designate a carrier (“Designated Carrier”) to act as your agent with the relevant customs and tax authorities in the destination country, to clear your merchandise, process and remit on your behalf the taxes, customs duties and fees paid by you for such item.

LINKS

This Site may contain links to other Web sites, some of which are operated by KORUSKOREA Co.Ltd or its affiliates and others of which are operated by third parties. These links are provided as a convenience to you and as an additional avenue of access to the information contained therein. We have not necessarily reviewed all the information on those other sites and are not responsible for the content of those or any other sites or any products or services that may be offered through those or any other sites. Inclusion of links to other sites should not be viewed as an endorsement of the content of linked sites. Different terms and conditions may apply to your use of any linked sites. KORUSKOREA Co.Ltd is not responsible for any losses, damages or other liabilities incurred as a result of your use of any linked sites. TRADEMARKS AND COPYRIGHTS

Trademarks, logos and service marks displayed on this Site are registered and unregistered trademarks of KORUSKOREA Co.Ltd, their licensors or content providers, or other third parties. All of these trademarks, logos and service marks are the property of their respective owners. Nothing on this Site shall be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark, logo or service mark displayed on the Site without the owner’s prior written permission, except as otherwise described herein. KORUSKOREA Co.Ltd reserves all rights not expressly granted in and to the Site and its content. This Site and all of its content, including but not limited to text, design, graphics, interfaces and code, and the selection and arrangement thereof, is protected as a compilation under relevant copyright laws.

INFRINGEMENT NOTICE

We respect the intellectual property rights of others and request that you do the same. If you think your work has been copied in a manner that constitutes copyright infringement, you may notify us, who can be reached at, overseas@koruskorea.com

In order for us to more effectively assist you, the notification must include ALL of the following:

1. A physical or electronic signature of the copyright owner or the person authorized to act on the owner’s behalf;
2. A description of the copyrighted work you claim has been infringed; Information reasonably sufficient to locate the material in question on the Site;
3. Your name, address, telephone number, e-mail address and all other information reasonably sufficient to permit KORUSKOREA Co.Ltd to contact you;
4. A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent or the law; and
5. A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or are authorized to act on behalf of the copyright owner.

KORUSKOREA Co.Ltd is under no obligation to post, forward, transmit, distribute or otherwise provide any material available on this Site, including material you provide to us, and so we have an absolute right to remove any material from the Site in our sole discretion at any time.

DISCLAIMERS

To the maximum extent permitted by law and subject always to the last paragraph in this provision: your use of this site is at your sole risk. The site is provided on an “As is” and “As available” basis. We reserve the right to restrict or terminate your access to the site or any feature or part thereof at any time. KORUSKOREA Co.Ltd expressly disclaims all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability and fitness for a particular purpose and any warranties that materials on the site are noninfringing, as well as warranties implied from a course of performance or course of dealing; that access to the site will be uninterrupted or error-free; that the site will be secure; that the site or the server that makes the site available will be virus-free; or that information on the site will be complete, accurate or timely. If you download any materials from this site, you do so at your own discretion and risk. You will be solely responsible for any damage to your computer system or loss of data that results from the download of any such materials.

No advice or information, whether oral or written, obtained by you from KORUSKOREA Co.Ltd or through or from the site shall create any warranty of any kind. KORUSKOREA Co.Ltd does not make any warranties or representations regarding the use of the materials on this site in terms of their completeness, correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise.

In certain jurisdictions, the law may not permit the disclaimer of warranties, so the above disclaimer may not apply to you. Certain legislation may impose consumer guarantees or imply warranties or conditions or impose obligations upon KORUSKOREA Co.Ltd which cannot be excluded, restricted or modified or cannot be excluded, restricted or modified except to a limited extent. Nothing in this agreement shall operate to exclude, restrict or modify the application of such provisions, the exercise of a right conferred by such provision, or any liability of a party for a breach of a condition or warranty implied by such a provision or a remedy imposed by such a provision. This agreement must be read subject to these statutory provisions.

LIMITATION OF LIABILITY

To the maximum extent permitted by law and subject always to the last paragraph in the preceding provision: you acknowledge and agree that you assume full responsibility for your use of the site. You acknowledge and agree that any information you send or receive during your use of the site may not be secure and may be intercepted by unauthorized parties. You acknowledge and agree that your use of the site is at your own risk and that the site is made available to you at no charge. Recognizing such, you acknowledge and agree that, to the fullest extent permitted by applicable law, neither KORUSKOREA Co.Ltd nor its affiliates, suppliers or third party content providers will be liable for any direct, indirect, punitive, exemplary, incidental, special, consequential or other damages arising out of or in any way related to the site, or any other site you access through a link from this site or from any actions we take or fail to take as a result of communications you send to us, or the delay or inability to use the site, or for any information, products or services advertised in or obtained through the site, KORUSKOREA Co.Ltd’s removal or deletion of any materials submitted or posted on its site, or otherwise arising out of the use of the site, whether based on contract, tort, strict liability or otherwise, even if KORUSKOREA Co.Ltd, its affiliates or any of its suppliers has been advised of the possibility of damages. This disclaimer applies, without limitation, to any damages or injury arising from any failure of performance, error, omission, interruption, deletion, defects, delay in operation or transmission, computer viruses, file corruption, communication-line failure, network or system outage, your loss of profits, or theft, destruction, unauthorized access to, alteration of, loss or use of any record or data, and any other tangible or intangible loss. You specifically acknowledge and agree that neither KORUSKOREA Co.Ltd nor its suppliers shall be liable for any defamatory, offensive or illegal conduct of any user of the site. Your sole and exclusive remedy for any of the above claims or any dispute with KORUSKOREA Co.Ltd is to discontinue your use of the site. You and KORUSKOREA Co.Ltd agree that any cause of action arising out of or related to the site must commence within one (1) year after the cause of action accrues or the cause of action is permanently barred. Because some jurisdictions do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of liability for consequential or incidental damages, all or a portion of the above limitation may not apply to you.

INDEMNIFICATION

To the extent permitted by law, you agree to compensate, defend and hold harmless KORUSKOREA Co.Ltd and its affiliates and their officers, directors, employees, contractors, agents, licensors, service providers, subcontractors and suppliers from and against any and all losses, liabilities, expenses, damages and costs, including reasonable attorneys’ fees and court costs, arising or resulting from your use of the Site in violation of these Terms of Use or in another unlawful way. If you cause a technical disruption of the Site or the systems transmitting the Site to you or others, you agree to be responsible for any and all losses, liabilities, expenses, damages and costs, including reasonable attorneys’ fees and court costs, arising or resulting from that disruption. KORUSKOREA Co.Ltd reserves the right, at its own expense, to assume exclusive defense and control of any matter otherwise subject to compensation by you and, in such case, you agree to cooperate with KORUSKOREA Co.Ltd in the defense of such matter.

GOVERNING LAW

The Terms shall be governed and construed in accordance with the laws of the Hong Kong Special Administrative Region. You agree to submit to the non-exclusive jurisdiction of the courts in the Hong Kong Special Administrative Region with respect to any legal proceedings that may arise in connection with this Website or from a dispute as to the interpretation or breach of the Terms.

CHANGES TO THESE TERMS OF USE

We reserve the right, in our sole discretion, to change these Terms of Use at any time by posting revised terms on the Site. It is your responsibility to check periodically for any changes we may make to these Terms of Use. Your continued use of this Site following the posting of changes to these Terms of Use or other policies means you accept the changes.

In the event we make material changes to the Terms of Use, notice of these changes will be posted on the homepage of this Site and the revised Terms of Use will take effect thirty days after their publication on this Site.

ENTIRE AGREEMENT AND ADMISSIBILITY

This agreement and any policies or operating rules posted on this Site constitute the entire agreement and understanding between you and KORUSKOREA Co.Ltd with respect to the subject matter thereof and supersede all prior or contemporaneous communications and proposals, whether oral or written, between the parties with respect to such subject matter. A printed version of these Terms of Use shall be admissible in judicial or administrative proceedings based on or relating to use of the Site to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

SEVERABILITY

If any provision of this agreement is unlawful, void or unenforceable, the remaining provisions of the agreement will remain in place.

HOW TO CONTACT US

If you have any questions or comments about these Terms of Use or this Site, please contact us:

KORUSKOREA Co.Ltd.

#306 Daewoo Frontier Valley I, 16-25, Dongbaekjungang-ro 16beon-gil, Giheung-gu Yong In, Gyeonggi-do, 17015 Korea

Email us at: overseas@koruskorea.com